The Story of our Virtual Collection Offering

In 2016 we started a virtual collection agency.  At the time, not having brick and mortar space and working in a virtual environment wasn’t the typical path for establishing a debt recovery firm. Most collection agencies you encounter were created in the late 80’s, 90’s and early 2000’s during the time of fax machines, cubicles, and water coolers.  A large percentage of these firms have not evolved and continue to operate in this capacity. When COVID-19 hit, the world was turned upside down.  All companies were forced to create some form of remote office space including collection agencies.

Global Hawk Resources did not have to pivot to a new business model when most of our competitors were forced to do so. From collection software, phone systems and internal invoicing systems, most businesses had to adjust to fit the new remote work space.  Global Hawk Resources did not face the multiple challenges other agencies faced and continued operating in our business model that relies heavily on cloud based systems, VOIP phone systems and remote field collection agents. Having a trusted outside collection partner that updates systems automatically through the cloud and has real time activity is vital in this new remote business world.

 

Technology and infrastructure are some of the biggest barriers to connectivity and workforce productivity. 

54% of HR leaders indicated that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working in their organization.

 

Gone are the days of time card machines. There has been a massive shift to work from home. 

88% of organizations have encouraged or required their employees to work from home and 91% of teams in Asia Pacific have implemented ‘work from home’ arrangements since the outbreak.

 

Contact us for a free Demo today to begin your journey with the GHR team.

 

Closing the Gap Between Failure and Success

 

 

 

 

GHR Collects Commercial Debt Globally & Provides Powerful Analytics to Help Drive Sales & Revenue.

Global Hawk Resources

We have all heard the saying, “Accounts receivable is one of the top two most important accounts on your balance sheet”, yet those of us tasked with managing the AR for our organizations are relegated to merely cost center status.

The truth is, collections can be a thankless task. However, consider the fact that it is probably more closely related to sales function than any other in your organization.

Those responsible for turning receivables quickly and efficiently are essentially “payment” sales reps constantly selling customers and clients on why they need to pay.  Those exceptional receivables managers know how to foster relationships to insure payment is delivered on time and even occasionally before the due date!

Those of us who have been fortunate enough to make a career of receivables management know it is as much of an art as it is a science.  Additionally, we seek out those difficult trial balances because that is a task we truly enjoy.

At Global Hawk Resources we combine our love of receivables and customer relationship management.  We have reinvented and reinvigorated the receivable function.

We partner with our clients to help them, not only recover those once thought to be uncollectible receivables, but to also utilize our expertise, insights and information to help win back otherwise lost customers.

Contact us for a free Demo today to begin your journey with the GHR team.

 

Closing the Gap Between Failure and Success

Meet Our Team!

Nick has an extensive background in the order to cash flow of a business, development and creating programs to assist companies in meeting their cash collection goals. A 2003 graduate of Isenberg School of Mgmt @ UMassAmherst where he received a B.S. in Business.